Refund and Return Policy

We offer our customers an Easy return policy, wherein you can raise a return/exchange request of a product within 15 days of its delivery for non customizable products. Product unboxing video is mandatory for refunds

Inappropriate product conditions :

Product is damaged due to misuse
Returned without proper safety packaging
Product is used or altered

Please note that customized products cannot be REPLACED or GIVEN A REFUND

Step one : mail us the issue with pictures to theperfectpolars@gmail.com

Step two : we will arrange pick up for the product. Once it reaches us, product will be checked and replacement will be shipped in 5-7 working days.

Shipping policy

Orders take 12-14 working days to be completed and delivered. Tracking ids will be displayed as soon as the order is shipped from our side.

There will be three attempts made from the courier, we request you to please keep track. And if the courier gets returned back to us due to no response from customer’s side, delivery charges must be paid again in order to get it shipped again.

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