Refund and Return Policy

We offer our customers an Easy return policy, wherein you can raise a return/exchange request of a product within 24 hours of it’s delivery for non customizable products. UNBOXING VIDEO is MANDATORY for replacement of any product. It should be a complete video with no breaks in between and the video should not be edited. In this case, The video is tampered with, the replacement won’t be processed.

Inappropriate product conditions :

Product is damaged due to misuse
Returned without proper safety packaging
Product is used or altered

Please note that customized products cannot be REPLACED or GIVEN A REFUND

Step one : mail us the issue with pictures to theperfectpolars@gmail.com

Step two : we will arrange pick up for the product. Once it reaches us, product will be checked and replacement will be shipped in 5-7 working days.

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